How can we help you?
Find answers to common questions, explore guides, and get the most out of Unvios.
Frequently Asked Questions
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Getting Started
How do I create my first memory?
You can create memories by chatting with Unvios in the dashboard. Simply type or speak naturally, and Unvios will extract and save important information automatically.
What types of information can I save?
Unvios can save any personal information: facts about yourself, preferences, goals, meeting notes, ideas, tasks, and more. The AI automatically tags and organizes everything.
How do I search my memories?
Use the chat interface to ask questions in natural language. Unvios uses AI to find relevant memories and provide contextual answers based on what you've saved.
Privacy & Security
How is my data protected?
All memories are encrypted at rest and in transit. We use industry-standard encryption and never share your data with third parties. You maintain full ownership of your information.
Can I export or delete my data?
Yes! You can export all your memories as JSON at any time from your account settings. You can also permanently delete your account and all associated data.
Where is my data stored?
Your data is stored in secure, SOC 2 compliant data centers. We use PostgreSQL with pgvector for efficient and secure storage of your memories and embeddings.
Features & Capabilities
What is the memory format?
Memories are saved with content, tags, and optional embeddings for semantic search. The AI automatically extracts structured information from your conversations.
How does AI-powered recall work?
Unvios uses vector embeddings to find semantically similar memories, even if they don't match your exact words. This enables intelligent, context-aware recall.
Can I organize memories with tags?
Yes! Tags are automatically generated by the AI, but you can also manually add, edit, or remove tags to customize organization to your needs.
What LLM providers are supported?
Unvios supports OpenAI and any OpenAI-compatible API endpoint. You can configure your preferred provider in your environment settings.
Account & Billing
Is there a free plan?
Yes! We offer a free tier that includes core memory features. Premium plans add advanced capabilities like unlimited memories, enhanced AI models, and priority support.
How do I upgrade my plan?
Visit the Pricing page and select your desired plan. Billing is handled securely through Stripe, and you can upgrade or downgrade at any time.
Can I cancel my subscription?
Yes, you can cancel anytime from your account settings. You'll retain access to premium features until the end of your billing period.
