Privacy Policy

Welcome to Unvios ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have full control over your personal wellness data and conversation history. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered mental wellness platform for self-optimization, personality insights, and personal growth (the "Service").

By accessing or using Unvios, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Service.

1. Information We Collect

We collect information to provide you with a comprehensive AI-powered wellness tracking and self-optimization experience. This includes:

• Account Information: When you register, we collect your email address, name, and authentication credentials via our identity provider (Clerk).
• Wellness Data: The core function of Unvios is to track and analyze your mental wellness over time. We collect daily check-in metrics (mood, energy, stress, focus, sleep quality), personality assessments, conversation memories, wellness scores, AI-generated insights, and notes you explicitly input into the system. This includes your personal growth objectives, self-optimization goals, and wellness interactions.
• Usage Data: We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Service.
• Conversation History: We store the history of your conversations with the AI to maintain context across sessions and provide personalized wellness guidance aligned with your unique journey and goals.

2. How We Use Your Information

We use the information we collect or receive for the following purposes:

• To Provide the Service: To create and manage your account, store your wellness data, generate vector embeddings for search, and retrieve relevant information during your wellness tracking sessions.
• To Improve AI Performance: We use your interactions to refine the relevance of the insights surfaced by the system for your specific wellness context. We do not use your wellness data to train public foundation models shared with other users.
• To Communicate with You: We may use your email to send you administrative information, such as security alerts, updates to our terms, or responses to your inquiries.
• To Protect Our Services: We may use your information as part of our efforts to keep our Service safe and secure (e.g., for fraud monitoring and prevention).

3. Data Processing & Third Parties

To provide our Service, we work with trusted third-party service providers. We only share the minimum necessary data required for them to perform their functions:

• Authentication: We use Clerk for secure user authentication and identity management.
• Database & Hosting: Your data is stored securely on cloud infrastructure providers (e.g., Vercel, Neon/PostgreSQL) that adhere to industry-standard security practices.
• LLM Providers: When you interact with the AI, relevant snippets of your memories and your current query are sent to Large Language Model providers (e.g., OpenAI) to generate responses. These providers are not permitted to use your data for training their base models without your explicit consent, subject to their respective enterprise privacy policies.

4. Data Retention & Deletion

We retain your wellness information and check-in data only for as long as is necessary for the purposes set out in this Privacy Policy. You have full control over your data:

• You can delete individual check-ins and memories at any time via the dashboard.
• You can request the complete deletion of your account and all associated wellness data by contacting us or using the account deletion feature in your settings. Upon deletion, your data is removed from our active databases, though some information may be retained in backups for a limited period for disaster recovery purposes before being permanently overwritten.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. Your wellness data is stored with encryption at rest and in transit. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Privacy Rights (GDPR, CCPA, etc.)

Depending on your location, you may have the following rights:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
• Right to Erasure: You have the right to request that we erase your personal data ("Right to be Forgotten").
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, in a structured, machine-readable format.

7. Children's Privacy

Our Service is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@unvios.com